3/11/2021
Healthwise Communications Team
Many patients inadvertently fall through the cracks during care transitions—the point at which someone changes location and environment for the next phase of their treatment or recovery.
This typically doesn’t happen because of incompetence or lack of compassion, but rather because most healthcare organizations simply aren’t set up to effectively provide continuity of care after someone leaves. Often, a lapse in care happens because one care setting thinks another has picked up the ball and run with it.
Supporting patients across care settings is one of the most difficult issues in healthcare—and one of the biggest opportunities to improve outcomes and reduce costs.
There are many reasons why a patient might fall off the radar or get conflicting information after transitioning to another setting:
Because health plans are the one constant throughout a member’s journey, payers are perfectly positioned to help coordinate care across every healthcare environment.
Think about it. Care managers and coaches already handle every one of the focus points common across the most-used care transition models.
When all of the “pillars” in these models are strong, everyone gets what they want:
But success can only happen if the health education is conveniently incorporated into the care managers’ existing workflow. This way, coaches have the right content at their fingertips and members receive consistent information.
You’re already perfectly poised to take on care transition—and we can help you make it happen. Stop in for our upcoming webinar on March 18 to see how CareOregon teamed up with Healthwise to improve quality and reduce overutilization of services.